Shipping Information
Processing Times
Most orders ship within 1–3 business days from the date of purchase. During peak seasons or special promotions, processing may take slightly longer.
Shipping Methods & Rates
We ship via USPS and offer a calculated shipping fee based on your location and order size (automatically calculated). Please note that shipping costs may vary depending on the size, weight, and destination of your order.
Order Confirmation
Once your order is placed, you will receive an email confirming that we’ve received your request. When your package ships, we’ll send a follow-up email with tracking information so you can monitor its progress.
Delivery Times
Most domestic orders arrive within 2–7 business days after leaving our farm, but transit times can vary by location and carrier. We do our best to ensure your order arrives quickly and in excellent condition.
International Shipping
At this time, we primarily ship within the continental U.S. For special requests or inquiries about shipping outside of this region, please contact us directly to explore possible options.
Quality & Care
At Garden Creek Flower Farm, we take great pride in harvesting, drying, and packaging our florals with care. We carefully secure each order to help protect your items during transit. Should you have any concerns about the condition of your shipment upon arrival, please reach out to us right away with photos and details so we can make it right.
All Sales Final
Due to the delicate nature of dried and fresh flowers, we do not accept returns or exchanges. We appreciate your understanding and encourage you to review all product details before making a purchase.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 48 hours of receiving your package. Provide detailed photos and your order number so we can assess the situation. We will work with you to find a fair solution, whether that’s a replacement, store credit, or partial refund, depending on the circumstance.
Contact Us
If you have any questions regarding our Shipping & Returns policies—or need help with your order—please reach out to us directly via the contact form on our site or email us at orders@gardencreekflowerfarm.com. We’re here to ensure your experience with Garden Creek Flower Farm is as smooth and joyful as possible!
Thank you for choosing Garden Creek Flower Farm—we can’t wait to bring a little bit of Montana’s natural beauty right to your doorstep.
